Last Updated: March 2024
1. Our Return Policy
At Srinivas Saree Centre, we want you to be completely satisfied with your purchase. We offer a 7-day return policy from the date of delivery for all our products, subject to the following conditions:
- The product must be unused and in its original condition
- All original tags and packaging must be intact
- The product must not be washed, altered, or damaged
- Original invoice or proof of purchase must be provided
2. Exchange Policy
We offer exchanges for the following reasons:
- Wrong size or fit
- Color mismatch with the product image
- Manufacturing defects
- Damaged product received
Exchanges are subject to product availability. If the desired product is not available, we will process a refund.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- Custom-made or personalized sarees
- Products marked as "Final Sale"
- Products that have been washed or altered
- Products without original tags or packaging
4. Return Process
To initiate a return or exchange:
- Contact our customer service within 7 days of delivery
- Provide your order number and reason for return
- Pack the product securely with all original tags and packaging
- Ship the product back to our address
5. Refund Process
Once we receive and inspect your return:
- Refunds will be processed within 5-7 business days
- The refund will be issued to the original payment method
- Shipping charges are non-refundable
- For exchanges, we will ship the new product once the return is received
6. Contact Us
For any questions about our Returns & Exchanges policy, please contact us at:
Srinivas Saree Centre
Main Road, Hunasgi
Phone: +91 70194 93339
Email: chantipruthvi@gmail.com